Make a comment or a complaint

We welcome suggestions about ways to improve our service.  Please contact our practice manager, Marelle O’Neill, if you have any ideas or complete a comments slip when you next visit us.

The practice follows the NHS complaints procedure.  A copy of this is available at reception or can be downloaded here.  You can also complain directly to Mrs O’Neill for non-clinical matters and Dr Boyd for clinical matters.  Your complaint should be acknowledged within 48 hours.